ITES-3HCommercial IT Equipment supporting the U.S. Army |
OVERVIEW
The U.S. Army’s Information Technology Enterprise Solutions-3 Hardware (ITES-3H) contract provides commercial information technology equipment to support the Army’s server, office IT equipment and storage environment needs. ITES-3H is a five-year, $5 billion contract under the umbrella of the Computer Hardware Enterprise Software and Solutions (CHESS) program, the Army’s primary source for commercial IT procurement.
PRODUCTS & SERVICESITES-3H provides for a wide range of products and services, including (but not limited to): |
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In addition to hardware and software, ITES- 3H supports a comprehensive range of innovative new technologies, including (but not limited to): |
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CATALOGS |
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Unix Based Servers |
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Non-Unix Based Servers |
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Workstations, Thin Clients, Desktops and Notebooks |
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Storage Systems |
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Networking Equipment |
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Network Printers, Scanners and Support Devices |
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Cables, Connectors and Accessories |
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Video Equipment Products |
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Uninterruptible Power Supplies |
ADDITIONAL DETAILS |
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CUSTOMER SERVICE
We provide full visibility into your order status. From the moment it’s received and throughout the purchasing and shipping processes, you’ll be notified every step of the way. After each order is completed, we submit information through Wide Area Workflow, a web-based application that allows Department of Defense Department to electronically submit and track their invoices, receipts and other documentation. Because your success is important to us, we follow ISO 9001:2015 quality management principles to ensure your complete satisfaction. Throughout the warranty period, we offer dedicated, 24/7 live support at 1-888-431-8982. Our customer service team acts as liaison should you need assistance in communicating with manufacturers.
GETTING STARTED
All of our ITES-3H offerings are available online through the CHESS IT eMart. To get started, visit https://chess.army.mil and create a new account. Once you’ve registered, select the product, service or solution you’re seeking, as well as the contract you want to access, to obtain a quote or place an order.
CONTACT US
Kelly McClelland, Program Manager
Email: [email protected]
Phone: 410-774-7190
Michelle Kincade, Deputy Program Manager
Email: [email protected]
Phone: 410-774-7131
ADDITIONAL RESOURCES
Press Release: Sirius Federal Awarded ITES-3H Federal IT Contract

When order, please have the following information available.
Contract Number: W52P1J-16-D-0018
Performance Period: Extended through August 22, 2023